RULEHERO  /  LEGAL

Privacy Policy

Last updated  ·  November 10, 2025

1. Introduction

RuleHero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to analyze QuickBooks Online rules and transactions.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Create an account (name, email address, company name)
  • Subscribe to our service (billing information processed through Stripe)
  • Contact us for support
  • Participate in surveys or provide feedback

2.2 QuickBooks Data

When you connect your QuickBooks Online account, we access:

  • Company information (company name, ID)
  • Transaction data (bank transactions, dates, amounts, descriptions)
  • Bank rules (rule names, conditions, actions)
  • Account information (account names, types)
  • Categories and classes

2.3 Automatically Collected Information

We automatically collect certain information when you use RuleHero:

  • Log data (IP address, browser type, pages visited)
  • Usage data (features used, time spent, interactions)
  • Device information (device type, operating system)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Analyze your QuickBooks rules and transactions
  • Generate analytics and insights
  • Process your subscription payments
  • Send you service updates and important notices
  • Respond to your inquiries and provide support
  • Improve our service and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Storage and Security

4.1 Security Measures

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest for sensitive data
  • Secure authentication via OAuth 2.0 for QuickBooks integration
  • Regular security audits and updates
  • Access controls and monitoring

4.2 Data Retention

We retain your data for as long as your account is active or as needed to provide you services. When you cancel your subscription, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or compliance purposes.

5. How We Share Your Information

5.1 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information or QuickBooks data to third parties for marketing purposes.

5.2 Service Providers

We share data with trusted service providers who assist us in operating our service:

  • Stripe: Payment processing (credit card information goes directly to Stripe, we never store it)
  • Cloud hosting providers: Data storage and application hosting
  • Intuit/QuickBooks: OAuth authentication and API access

5.3 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Government requests
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

6. Your QuickBooks Connection

6.1 OAuth Authorization

We use OAuth 2.0 to connect to QuickBooks Online. This means we never see or store your QuickBooks password. You can revoke our access anytime through your QuickBooks account settings.

6.2 Read-Only Access

RuleHero operates in read-only mode. We only read data from QuickBooks to perform analytics. We do not create, modify, or delete any data in your QuickBooks account.

7. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing emails
  • Revoke access: Disconnect QuickBooks integration

To exercise these rights, contact us at privacy@rulehero.net

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve our service

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

9. Children's Privacy

RuleHero is not intended for use by children under 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure adequate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice in the application. Your continued use of RuleHero after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@rulehero.net
Website: https://rulehero.net/contact